Inventory FAQ


Why do I need a Property Inventory?

A professionally drawn up inventory will protect both tenant and landlord against any unnecessary disputes at the end of the tenancy. If there is insufficient information or no inventory then there is no evidence on the condition of the property prior to the commencement of the tenancy. Without documentary evidence it would be difficult to make a claim against the tenant for damages, especially in the event that that tenant contests the claim.

What is an Property Inventory and Condition Report?

Our Inventory and Condition Report

provides a fair, objective and impartial record of the general internal condition of the property and its contents. Where necessary, it also provides a general overview of the condition of the property’s external elements.

Is the report aimed at the Landlord or the Tenant?

Because the report is carried out by an independently licensed Inventory Provider, it may be relied upon and used by the landlord, the tenant or letting agent.

Why use photographs?

In our experience the best way to avoid misinterpretations and disagreements is by combining the reports with photographs. At BLC Property Services we take over 100 photographs and store any photos not used in the inventory on a CD. The photos identify all marks, scratches, stains and any damage. These photographs complement the written description of our inventory and thus avoid any unnecessary disputes.

Property Inventory and Lettings Condition Report®

An inventory provider has to pass an assessment of skills, in line with National Occupational Standards; additionally they must also be qualified to Level 3 NVQ as either a Domestic Energy Assessor or Level 4 NVQ as a Home Inspector. The Inventory Provider must follow the necessary standards and the Licensed Inventory Provider Scheme Operating Standards and Minimum Requirements.

What are the benefits of using this report?

The importance of a professional inventory and statement of condition cannot be underestimated. Government advice indicates that Inventories and statements of condition are “strongly recommended” as a means to reduce the potential for dispute about the deposit at the end of a tenancy.

What does this report tell you?

This report provides a clear and easy to follow summary of condition for each of the main elements of the property on a room by room basis, together with its contents and supported by photographs. Where no description of condition is provided in the Inventory, it is assumed that the feature or item has no defects and is in good working order. It is in your interest to carefully check the Inventory. Any discrepancies or damage found at the end of the tenancy that are not identified in the Inventory may result in the retention by the Landlord of all or part of the security deposit.

What does this report not tell you?

Whilst every effort is made to ensure objectivity and accuracy, this report provides no guarantee of the adequacy of, or safety of any contents or equipment. It aims to provide merely a record that such items exist in the property at the date of the inventory and the superficial condition of same. However, this report is not a building survey, structural survey or valuation so does not tell you the value of the property or necessarily mention minor defects. It does not give any advice on the cost of any repair work, or the types of repair that should be undertaken.

What is inspected?

The Licensed Inventory Provider carries out a visual inspection of the inside of the main building and where requested will carry out a cursory inspection of the remainder of the building, including the exterior and any permanent outbuildings.

What is not inspected?

The inspection is ‘non-invasive’. This means that the Inventory Provider does not take up carpets, floor coverings or floor boards, move large items of furniture, remove secured panels or undo electrical fittings. Especially valuable contents such as antiques, personal items or items of jewelry are excluded from this service. Areas which are locked or where full access is not possible, for example, attics, roof spaces, lofts, cellars, excessively full cupboards, garages or sheds, are not inspected.

Do I still need an inventory if the property is unfurnished?

Yes, as the inventory will identify the condition of the walls, curtains, carpets, bathroom, kitchen appliances and the property at time of inspection. It is a common myth amongst some landlords that if their property is unfurnished, then they do not need an inventory. They may believe there is very little that can be damaged, stolen or broken. However, from our experience we have seen doors taken off hinges, tiles missing, white walls painted, windows broken as well as common fixtures and fittings damaged, missing or stolen. We feel the tenancy deposit scheme protects the tenant more than the landlord and therefore with an inventory you will not be left out of pocket.

How long does it take to complete the report on site?

A typical 3 bedroom house will take anywhere between 1 – 3 hours depending on whether the property is furnished or not and also on the service we carry out, for example if we perform a check in, check out or midterm inspection.